HAKOM DATA

Croatians spend 227 minutes talking on the phone, but send only 24 texts

Author: Editorial
event 14.10.2021.
Foto: Shutterstock

Telecom companies generate higher revenue from data services than telephony. The total telephone service revenue of major telcos in the three spring months of 2021 amounted to HRK 1.17 billion, most of which relating to mobile phones.

Revenues from phone calls and from data traffic have come closer, with the former amounting to HRK 892 million and the latter to HRK 818 million.

Croatian citizens spent almost three billion minutes on phone calls, or one billion minutes each month. Given that the market has 4.4 million users of mobile telephony services, the average Croatian citizen spends 227 minutes a month talking on the phone, and that number is growing. On the other hand, we are giving up our old habits of talking over landlines, so this service segment brings only HRK 272.5 million in revenue to telcos. The number of users is on a small decline because it would appear that citizens have kept the existing lines, but according to the latest data, they hardly use them at all.

In three months, 386 million minutes of calls were made, which is only 12 percent of the duration of mobile phone calls. By comparison, in the same quarter of 2018, 423 million minutes of fixed-line calls were recorded.

SMS messages are also experiencing a sharp drop, with only 322 million sent in the second quarter, marking an annual decline of 12 percent. The average mobile phone user sent only 24 messages in a month this spring, while in the second quarter of 2018 they would send 41 texts monthly.

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